Do you sell products online and need a more reliable way of shipping your online orders? Are you looking to save time by avoiding trips to your local post office? As long as you’re shipping multiple packages per week, continue reading this Stamps.com review to see how their shipping software can help you save time and money.
Stamps.com is an internet postage and label printing service that’s ideal for individuals and businesses that ship packages using the United States Postal Service. If you’re selling products on eBay, Amazon, or your online store and need a reliable solution for shipping your orders, Stamps.com is something you might want to look into.
Can Stamps.com help you? Let’s find out…
Is Stamps.com a scam?
I’m sure you read numerous Stamps.com reviews, both good and bad. I don’t really know what would lead someone to think that Stamps.com is a scam. They’re an online postage and label printing service that does exactly what it promises and that’s helping you print labels and postage.
Despite what you may have heard, Stamps.com is not a scam. Here’s what their customers say about their service:
My experience with Stamps.com
While selling online on various platforms, I relied heavily on shipping my orders using PayPal and my local postal office. There’s nothing wrong with either method until you realize that there are more convenient options available. That’s when I began searching for easier and cheaper alternatives.
That’s when I stumbled upon Stamps.com. From that day I signed up, I never walked into my postal office ever again. I simply schedule a free carrier pickup right from my office.
The only downside for switching to Stamps.com was the monthly fee that I would later find would pay for itself after shipping a few packages.
Cheaper shipping and insurance rates
Their service uses commercial-based shipping rates that end up being cheaper than the rates being offers by PayPal and the postal office. It’s also more convenient so you can factor that in as well.
The discounts vary by shipping class. Here are the current commercial rate discounts for both domestic and international shipments:
- Domestic discounts range from 22% to 56%; varies by shipping class.
- International discounts range from 18% to 20%; varies by shipping class.
- Up to 40% discount for any package insurance purchased.
Printing shipping labels
Stamps.com allows you to print shipping labels using their free desktop software or online web account portal. Personally, I use the desktop software as their web account is time consuming – kind of like PayPal.
Here’s how a standard shipping label is going to look like:
The shipping information can be pasted right into the software, making it quicker than traditional typing. Shipping addresses are automatically validated and stored into your address book for future use. All shipping methods are available as well.
Here’s a closer look inside of the Stamps.com desktop software:
Standard shipping features
On top of being arguably the most convenient way of printing labels and shipping packages, Stamps.com offers solid features that you’ll find useful. These are the standard features that are included in the monthly subscription:
- Hide shipping fees on labels
- Print domestic and international labels
- Batch shipping
- SCAN forms
- Return shipping labels
- Import orders
- Emails shipping information to customers
For a more complete look at their feature lineup, visit their website http://www.stamps.com to learn more.
No matter where you sell, Stamps.com will most likely have the option to import orders automatically with just a few clicks. Some of the supported platforms include:
You’ll also be able to integrate with various other order management platforms.
Personally, I love their importing options because it eliminates common spelling errors and saves a lot of time.
Printers and labels I recommend
Stamps.com doesn’t have any restrictions on the type of printer you can use. You can even use a basic printer with the standard printing paper.
However, to get the best results and save money, I recommend using one of the printers listed below. Personally, I started off using a DYMO Label Printer and then switched to the Zebra Thermal Printer. Both printers don’t run on ink so this alone can save you hundreds of dollars per year.
The best place to purchase and get the best deals on these printers and labels is Amazon. I’ve included the links for each product below:
Stamps.com offers three monthly plans – Pro, Premier and Enterprise. Each plan comes with a four week free trial that you can try here. Here’s a quick breakdown of the pricing options available:
- Pro plan costs $15.99/month and is limited to one user and a single location.
- Premier plan costs $24.99/month and is limited to three users at a single location.
- Enterprise plan has custom pricing and is ideal for larger companies with multiple users and locations.
To join, head over to Stamps.com and sign up for their free trial. They’ll send you a welcome kit with some free perks within a few days.
How do I cancel Stamps.com?
If you feel that Stamps.com isn’t the service for you, you can cancel your membership at any time. You can cancel your account by calling their customer support team at 1.888.434.0055.
Their support team is available Monday through Friday from 6 a.m. to 6 p.m. If you cancel before your free trial is up, your credit card won’t be charged.
Cancelling Tip: When cancelling your account, be firm and let them know that you want to cancel. They’ll try to make you stay by offering you a cheaper plan or even extending your free trial period. So be sure to let them know that all you want to do is cancel your account immediately.
Technical support and assistance
Their support team is available M-F from 6 a.m. to 6 p.m. Pacific Standard Time via email and phone. You can reach their phone support by calling the following toll-free number 1.855.889.7867.
The software is ridiculously easy to use so you shouldn’t have a problem learning how to use it. In the even that you get stuck on something, they have plenty of resources available on their website.
In the rare even that I had to contact customer support, my questions were always answered promptly and professionally.
The only time where their customer service performed poorly was during the cancellation process. They offered me several discounts and other deals just so that I remain a customer.
- More convenient when compared to PayPal and your local postal office.
- Their commercial rates will save you more money on shipping and insurance.
- You can schedule free package pick-ups using the software.
- You’ll have the option to complete all of the forms electronically (custom forms, etc.).
- You’ll have the option to import your orders from various platforms including eBay, Amazon, Bigcommerce, etc.
- Since you’ll be printing labels, you won’t have to handwrite shipping information anymore.
- If you ever cancel the service and need access to your shipping records, you’ll find out that this won’t be possible. Once you cancel your Stamps.com account, you’ll lose access to your account and all of your shipping records. Exporting all of your shipping records prior to cancelling Stamps.com is the solution for that.
- As of yet, their desktop software isn’t compatible with Mac users.
Is Stamps.com worth the investment?
If you’re running an online business and are sending packages on a consistent basis, you might want to look at a service like Stamps.com. It’s arguably the best internet postage service and one of the cheapest too.
Here’s the bottom line. If you plan on shipping at least ten packages per week, the Stamps.com monthly fee is going to pay for itself very quickly. However, if you’re shipping fewer than ten packages on a weekly basis, I wouldn’t recommend Stamps.com.